Workflow Vs Process Builder in Salesforce

Workflow Rule

Workflow has been an admin’s friend for a long time. Workflows can:

  • Update a field
  • Send an email
  • Create a Task
  • Send an outbound message (communication with another system)

Process Builder is a newer tool for admins which is even more powerful. In addition to everything a workflow can do (except for sending outbound messages), you can:

  • Create a record (not just Tasks!)
  • Update related records
  • Launch a Quick Action
  • Post to Chatter
  • Launch a Flow
  • Call Apex code
  • Submit for approval
  • Invoke another process

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