Workflow Vs Process Builder in Salesforce
Workflow Rule
Workflow has been an admin’s friend for a long time. Workflows can:
- Update a field
- Send an email
- Create a Task
- Send an outbound message (communication with another system)
Process Builder is a newer tool for admins which is even more powerful. In addition to everything a workflow can do (except for sending outbound messages), you can:
- Create a record (not just Tasks!)
- Update related records
- Launch a Quick Action
- Post to Chatter
- Launch a Flow
- Call Apex code
- Submit for approval
- Invoke another process