Salesforce and Alibaba Cloud Announce Plans for Social Commerce Product

  • Salesforce Social Commerce is intended to be built and hosted in China on Alibaba Cloud, one of the world’s top three cloud providers and the largest in APAC, to help support the level of scalability needed for China’s ever-growing commerce ecosystem and to help customers address local data residency regulations and compliance concerns.
  • Salesforce Social Commerce is being built with an API-first methodology which allows the product to scale with a brand’s unique market needs.
  • At launch, Salesforce Social Commerce will support e-commerce across China-specific channels including social network mini programs and .CN websites and will feature integrations into key digital commerce systems such as customers’ order management system (OMS), product information management system (PIM), shipping providers, and more.
  • It will also support local payments systems such as Alipay as standard payment processing.
  • As China’s ecommerce market continues to evolve quickly, Salesforce and Alibaba Cloud intend to regularly deliver new features and integrations for Salesforce Social Commerce — arming customers with the tools needed to stay on top of market trends.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store